AVG Travels offers you a pay in “2 Instalment Payment Plan” as follows

• First payment: $300 per person deposit due at the time of booking
• Second payment after 7 day of booking: $1,000 per person
• Final payment: due 120 days before your departure date.

AVG Travels offers a 7-day cooling off offer. Please refer to the “Flexible Cancellation” section.

Flexible Cancellation
If you change your mind within 7 days of making your booking, you can request a full refund of your initial deposit. Please note, after 7 days, our standard terms and conditions apply.

Please ensure that any request to cancel your booking is received via email to [email protected], including name, booking number and the reason for cancellation.

This package includes return flights from Sydney/Melbourne.

Flights from Adelaide, Brisbane and Perth attract a $400 surcharge. 

Airline Selection: We book the best available airlines for your journey, which may include a mix of full-service and low-cost carriers. Specific airline requests can be made at the time of purchase. This includes upgrades to your preferred carrier, premium economy or business class cabins or specific seats. Whilst we will try our best, not all requests can be confirmed.    

Flight Conditions: Flights may not be direct and could involve a maximum of two transits. 

Ticketing Information: Once issued, tickets are non-refundable. Changes are subject to airline rules, airline change fees, and an AVG Travels change fee of $250 per person.

Passenger Details: Please ensure all traveller names are as per passports. This includes all middle names. Errors may incur a name change fee of $150 plus airline charges, or require the purchase of a new ticket.

Flight Schedule Changes: Any changes or cancellations to airline schedules are outside our control. We recommend staying updated with airline schedules before departure. Additional expenses for extended transits or alternative arrangements are the traveller’s responsibility.

Internal Airfares: Local flights included in your itinerary may utilise low-cost carriers without meals or entertainment. Checked baggage is included; any additional baggage fees are payable at check-in.

Booking Considerations: If travelling with others on separate bookings, we may not be able to guarantee all flights are the same due to availability.

Luggage and Fees: You are responsible for your luggage at all times. Excess baggage fees, if incurred, are payable directly to the airline. All tickets will include 20 kg checked baggage per person, plus 7 kg of hand luggage. We recommend travelling with a max 20kg per person due to restrictions on internal flights (where applicable), as well as coach and train transportation. Please note, you will be responsible for handling your luggage at all times as the services of porters are not included.

No-Show Policy: Missing your flight may result in fees including a no-show fee, airline reissue fee, and possible new ticket purchase. AVG Travels charges a $250 admin fee for re-booking assistance.

Price Adjustments: Prices are final at the time of ticketing. Any subsequent changes may result in additional costs due to factors beyond our control, such as currency fluctuations or airline surcharges.

Physical Requirements
A reasonable level of fitness is required but it’s more about spending time on your feet rather than covering large distances. You’ll be getting on and off coaches and boats, walking around the sights and climbing some steps.

Tipping
A friendly reminder that tipping, (whilst not compulsory) is not included in your package. If you would like to show appreciation for tour guides, drivers, and bellmen, a suggested tip of $10 per person per day is welcome and can make a big difference to locals employed in the tourism industry. Tipping will be collected on day 1 of your tour. This helps support local staff who work hard to make your experience memorable.

Accommodation
The accommodation listed is subject to change. Any changes will be of an equal or higher standard. Bedding configurations (double or twin) are requests only. All efforts will be made to meet your preferences however any changes are beyond our control.

Single Supplement
Single supplement is $750 per person in addition to the twin share price.

Paired Solo Traveler
Not available.

Group size:
15-30 travellers 

Triple Share
Upon request except for cruises

Travel Insurance
Travel insurance is required to protect yourself against the unexpected.
We have partnered with Nib Travel Insurance to offer you competitive rates for your travel insurance. You can book comprehensive or budget cover simply to arrange your policy.

Visa & Passport information

It is the traveller’s responsibility to ensure they have a valid passport. The passport must be valid for a minimum of six months from the intended date of return and must have more than 2 blank pages. Visa conditions are subject to change at short notice, so it is the responsibility of the traveller to consult with the relevant consulates to ensure they have the appropriate visa for entry to the countries being visited.

Vietnam
All Australian passport holders require a visa to enter Vietnam. You should apply for your electronic visa (e-Visa) online at least 30 days prior to departure.  Please check details at https://evisa.xuatnhapcanh.gov.vn/web/guest/home

AVG Travels can assist you with the visa process. Please speak to our reservations team for assistance. The visa and handling cost is $160 per person for a single entry visa.(max 30 day stay)

Please note that these details are subject to change without notice. We recommend visiting https://www.smartraveller.gov.au/ for up-to-date information in terms of entry requirements.

Tour Documentation
Final documentation, including e-tickets and hotel details, will be provided approximately 30 days prior to travel.

Children
Children is welcomed for this holiday package. Children under 2 years, 10% surcharge of adult price and stay same bed with parents. Children from 2 – 11 years old will be surcharged 80% of adult pricing.

If we book group booking with airlines, the group fare is only apply for adult price. There is no discount for children from 2-11 . So in case we have a group and use group fare, no discount on airfare for children

Tour Length
The total length of the tour in days includes time spent in flight and is subject to change depending on the flight schedule, please refer to the day by day itinerary for the time spent on land.

You can enhance your holiday by arriving or departing before or after the tour. On this tour you can choose from the following options:

Pre Tour Accommodation
$195 per room, per night including one-way airport transfer

Post Tour Accommodation
$195 per room, per night including one-way airport transfer

Please select the number of extra nights required in the ‘Additional Nights Accommodation’ field when making your purchase. The additional cost for these arrangements will be added to your final payment invoice and are subject to availability.